How refund requests are handled for marketplace antivirus purchases.
Refund Guidelines
As a third-party reseller, we evaluate refund requests on a case-by-case basis. Refunds are not guaranteed, especially for activated digital licenses.
We do not own or control Norton products. Refund eligibility depends on the specific product license, activation state, and applicable vendor terms.
To request a refund, please contact us with your order details and reason for the request, and we will review it promptly.
Marketplace Notice
We provide antivirus products through our marketplace only. We are not Norton, nor are we the manufacturer of any products sold here.
Refunds are managed by KenoxisTech as the seller, subject to the conditions described in this policy.